Privacy Policy

Welcome to Blissful Horizon Foundation. We are committed to protecting your privacy and ensuring that your personal information is handled responsibly and securely.

Who We Are

Website: https://blissfulhorizon.org

Blissful Horizon Foundation is a 501(c)(3) nonprofit organization serving individuals experiencing homelessness across Southern California through:

• Recuperative Care Programs
• Housing Tenancy and Navigation Services (HTNS)
• Enhanced Care Management (ECM)
• Community Support Services

Information We Collect

Contact Forms & Service Inquiries

When you submit a contact form, volunteer inquiry, donation form, or service request through our website, we may collect:

• Your name
• Email address
• Phone number
• Mailing address (if applicable)
• Organization name (if applicable)
• Any messages or comments you provide

Comments

When visitors leave comments on our website, we collect:

• The comment text
• Your IP address
• Browser user agent string (helps detect spam)
• An anonymized hash of your email address (for Gravatar)

After approval, your profile picture may be publicly visible alongside your comment.

Media & Images

If you upload images to our website, be aware that:

• Images with embedded location data (EXIF GPS) may expose your location
• Visitors may be able to download and extract this data
• We recommend removing location data before uploading

Cookies & Tracking

Comment Cookies: If you opt in, we may save your name, email, and website in cookies for up to one year to save you time when leaving future comments.

Login Cookies: When you log in, cookies are set to:

• Maintain your login session (2 days)
• Save screen preferences (1 year)
• Remember you if selected (2 weeks)

Browser Cookies: A temporary cookie checks if your browser accepts cookies. This contains no personal data and is deleted when you close your browser.

Embedded Content

Our website may include embedded content such as:

• Videos (YouTube, Vimeo)
• Maps (Google Maps)
• Social media feeds (Facebook, Instagram)
• Donation platforms

These third-party services may independently:

• Collect data about your behavior
• Set their own cookies
• Use tracking technologies
• Monitor your interactions with their content

We recommend reviewing their privacy policies directly.

How We Use Your Information

We use the information you provide solely to:

• Respond to your inquiries or requests
• Coordinate services, volunteering, or partnerships
• Process donations
• Improve our website and programs
• Communicate updates related to our mission
• Maintain security and detect spam

Who We Share Your Data With

What We Do NOT Do

We do not sell, rent, or trade your personal information to any third parties.

What We May Do

We may share information with trusted third-party service providers that help us:

• Operate and maintain our website
• Process donations (payment processors)
• Manage volunteer platforms
• Handle email communications

These partners are bound by confidentiality agreements and use your data only to provide services on our behalf.

Special Cases

Password Resets: If you request a password reset, your IP address may be included in the reset email for security purposes.

Legal Requirements: We may disclose information if required by law or to protect our legal rights.

How Long We Retain Your Data

Comments

Comments and their associated data may be retained indefinitely. This allows us to automatically recognize and approve follow-up comments instead of placing them in moderation.

User Accounts

If you register on our website, your profile information is stored indefinitely. Registered users may view, edit, or delete their personal information at any time (except usernames). Website administrators can also access and modify this information.

Service Requests & Forms

Contact form submissions, volunteer inquiries, and service requests are retained to ensure continuity of service and follow-up communication.

What Rights You Have Over Your Data

You have the right to:

• Request a copy of all personal data we hold about you
• Request erasure of your personal data (with exceptions for legally required records)
• Access your data if you have a user account
• Edit or delete your profile information at any time

How to Make a Request

To request your data or ask for deletion, please contact us through our Contact Page or email info@blissfulhorizon.org with your request.

Note: We may retain data that is required for administrative, legal, or security purposes.

Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from:

• Unauthorized access
• Disclosure
• Alteration
• Destruction

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect:

• Changes in our practices
• New legal requirements
• Updates to website functionality

Any updates will be posted on this page with a revised "Last Updated" date. Continued use of our website indicates your acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

• Email: info@blissfulhorizon.org
• Contact Form: Visit our Contact Page
• Hours: Monday – Friday | 9:00 AM – 5:00 PM

Blissful Horizon Foundation
A 501(c)(3) nonprofit organization
Serving Southern California